Please send your request for GB-DKMS, CL-DKMS and IN-DKMS-BMST donors from the United Kingdom, Chile or India to the DKMS Registry.
Until April 21, 2021, please send requests for DE-DKMS and PL-DKMS donors from Germany and Poland to the respective DKMS donor centers directly.
US-DKMS donors must be requested from NMDP.
The DKMS Registry accepts requests by fax (fax no: +49 7071 943 2299) or firstname.lastname@example.org for all services. For requests by fax or email, we recommend using WMDA forms, but we also accept other forms as long as they contain the information needed to perform the requested task.
The DKMS Registry will confirm the receipt of the workup forms. Subsequently, a DKMS Workup Case Manager of the responsible DKMS donor center will get in touch with the requesting registry or transplant center.
Via Donor Navigator®
International registries and transplant centers that are registered users of the DKMS Registry’s software Donor Navigator® can and are encouraged to request DKMS donors directly through Donor Navigator®. We recommend this option if no EMDIS connection with the DKMS Registry is possible.
Donor Navigator® allows a quick online completion of workup forms. Existing data, such as the transplant center, contact information and patient as well as donor information, is automatically added into the forms.
If you are interested in receiving further details about Donor Navigator®, please follow the link to our Donor Navigator® web application.
A workup request cannot be initiated via EMDIS. Workup requests must be submitted via email/fax or Donor Navigator®.
WOR_REQ messages via EMDIS are rejected.
Once we have received the request, a member of our DKMS Workup team will check all relevant documents and ensure that the transplant center or registry has provided all information required. The Workup Case Manager will then contact the donor for an in-depth information session during which they will explain the entire donation process in detail and also answer any questions that the donor might have.
The Workup Case Manager will prepare the paperwork and schedule the physical examination and donation date in collaboration with the transplant center, collection center and the donor. The Workup Case Manager will also organize travel arrangements and book the accommodation for the donor if required.